IT Administrator – Network Specialist

Responsibilities:

• Serve as the primary point of contact for IT-related issues, focusing on both first and second-line IT support for the Philippines, Australia, and Singapore.
• Collaborate with the EMEA IT team on advanced incident management and complex problem resolution.
• Diagnose and resolve a range of hardware, software, network, and system issues both, primarily remotely, with a strong emphasis on firewall integrity and network security.
• Configure and maintain IT infrastructure, including network systems, data backup, and recovery protocols.
• Manage the deployment of IT equipment and account setup, ensuring new users are equipped with necessary hardware and software.
• Support and maintain in-house applications, monitoring IT infrastructure to ensure continuous operation.
• Maintain inventory and equipment records, undertaking repairs and replacements as needed.
• Undertake additional IT responsibilities in line with advanced support functions.

Requirements:

• Diploma or higher in Computer Science, Computer Engineering, or Information Technology.
• Proficient in scripting languages like Python for automation and efficiency improvements across IT systems.
• Minimum of 1 year of relevant experience supporting IT infrastructure, network servers, and software in a domain environment, with specific knowledge of network security and firewall management.
• Excellent customer service skills, positive attitude and a collaborative approach to team projects.
• Ability to multitask and adapt in a dynamic, fast-paced work environment.
• Independent worker with strong team collaboration skills.
• Eagerness to take initiative and commit to lifelong learning in the IT field.
• Strong verbal and written communication skills.
• Exceptional problem-solving abilities, with a focus on network and security solutions.
• Availability for 24×7 support as needed to ensure network integrity and system availability.

We offer: –

• Flexible working hours with remote working options.
• Competitive salary and benefits package.

Qualified or interested candidates, please submit your updated resume in MS Word / PDF format to Michael.Cruz@amspecgroup.com

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume: –

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company / position.
• Educational background.
• Detailed work experience in bullet points.